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User guide

Follow the practices below on every recovery job.

  1. Prepare: Stop writing to the affected drive. Note whether the media is SSD (TRIM risk) or hard disk.
  2. Launch Datattoo Recovery and pick a drive, partition, or supported image.
  3. Choose Quick or Deep scan. Large media may take hours—use Pause/Resume and save a project.
  4. Filter results and open Preview, Details, Recovery Condition, Hex, and Warnings before selecting files.
  5. Select only what you need. Complete items are billable candidates; review Partial/Unverified carefully.
  6. Pick a destination drive with enough free space. Confirm source ≠ destination.
  7. Review the quote when billing is enabled, complete Stripe Checkout, then recover.
  8. Validate restored files on the destination drive before reusing or archiving the source.

Troubleshooting

  • No results: Data may be overwritten or TRIMed. Avoid rescanning the same failing hardware endlessly.
  • Permission errors: Run as administrator and ensure no other tool has exclusive access to the drive.
  • Project will not resume: Confirm the source media is connected with the same identifier and path.